Privacy Policy

1. Who We Are

DinnerMatch is a platform that organizes group dinners to help people connect socially. The platform is operated by the DinnerMatch team. For all data-related inquiries, please contact us through the Help Center in the app.

2. What Data We Collect

Depending on how you interact with the DinnerMatch platform, we may collect the followig categories of personal data:

• Contact information: Name, email address, phone number
• Profile data: Age, gender, location, interests, dietary preferences, personality traits and profile photo.
• Usage data: IP address, device type, operating system, browser type, time spent on the platform, pages visited, and other usage information.
• Transaction data: Booking details, subscription history, payment confirmations.
• Feedback and compatibility data: Ratings and comments from group dinners used to improve future matches.
• Communication data: Interactions with our support team or feedback through the app.

We do not knowingly collect data from individuals under the age of 18.

3. How We Collect Data

We collect data:

• When you create an account or complete your profile
• When you make a booking or subscription
• When you use the platform and interact with features
• When you submit feedback or contact support
• Via cookies and tracking technologies (see Section 8)

4. Why We Collect Your Data

We use your data to:

• Provide and improve our service
• Match you with compatible dinner groups
• Handle reservations and event logistics
• Personalize your experience on the platform
• Communicate with you (confirmations, updates, support)
• Comply with legal obligations
• Ensure platform security and prevent misuse.

5. Legal Basis for Processing

We rely on the following legal bases:

• Your consent (e.g., for marketing communications)
• Contractual necessity (e.g., to facilitate bookings)
• Legitimate interests (e.g., fraud prevention, service optimization)
• Legal compliance (e.g., accounting obligations).

6. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Account and booking data: Retained while your account is active
• Feedback data: Up to 2 years for match improvement
• Financial and billing data: Up to 5 years for legal reasons
• Communication records: Up to 2 years
• Inactive accounts: Deleted after 2 years of inactivity, following a warning.

7. Who We Share Your Data With

We may share your data with:

• Restaurants (only what's needed to confirm reservations)
• Payment processors (e.g., PayFast)
• Customer service and tech support tools
• Analytics and product development services

All service providers are bound by confidentiality agreements and only use data as instructed by DinnerMatch.

8. How We Protect Your Data

We use technical and organizational safeguards such as:

• Encrypted data transmission
• Secure servers and access controls
• Regular audits and security testing

However, no platform is 100% secure. Please keep your login credentials private and log out when using shared devices.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Request data portability

You can exercise your rights by contacting us through the Help Center in the app.

10. International Transfers

If we transfer your data outside your country, we will ensure adequate protection through safeguards like contractual clauses or equivalent legal frameworks.

11. Changes to This Policy

We may updatet is Privacy Policy rom time to time. You wil noti le in-app or by email of major changes. Continued use of the platform implies acceptance of the revised policy,

12. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the Help Center in the DinnerMatch app.